Privacy policy
PRIVACY POLICY
Last Updated: July 10, 2026
BLUE STAR TRADING LIMITED ("we", "our", or "us"), operating under the brand name "Crescent Oracle", respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, book services, or otherwise interact with us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information:
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
Account Information:
• Username and password (if you create an account)
• Communication preferences
Technical Information:
• IP address
• Browser type
• Device information
• Website usage information
• Cookies and similar technologies
Communications:
• Messages sent through email, contact forms, WhatsApp, or customer support channels.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders;
• Provide tarot readings and related services;
• Deliver products and services;
• Process payments and issue refunds;
• Communicate with you regarding your orders;
• Respond to inquiries and provide customer support;
• Improve our website and customer experience;
• Prevent fraud and unauthorized transactions;
• Comply with legal and regulatory obligations.
3. Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary with:
• Shopify, which powers our online store;
• Payment processors, including PayPal, Stripe, and other secure payment providers;
• Shipping and logistics companies for order fulfillment;
• Professional advisors, accountants, legal counsel, or government authorities when required by law.
These third parties may only use your information for the purposes of providing services on our behalf.
4. Payment Information
All payments are processed through secure third-party payment providers. We do not store your complete credit card information on our servers.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
• Remember your preferences;
• Improve website functionality;
• Analyze website traffic;
• Enhance your shopping experience.
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
• Provide products and services;
• Complete transactions;
• Comply with legal obligations;
• Resolve disputes;
• Enforce our agreements and policies.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Request a copy of your personal information;
• Withdraw consent where permitted by law.
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website and services are intended only for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected information from a child, we will promptly delete such information.
11. International Data Transfers
Because our service providers may operate in different countries, your personal information may be transferred to and processed outside your country of residence.
By using our website, you consent to such transfers where permitted by applicable law.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any changes will become effective immediately upon posting on this page. The "Last Updated" date above will indicate when this Privacy Policy was most recently revised.
13. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
BLUE STAR TRADING LIMITED
Registered Address:
RM C, 6/F, WORLD TRUST TOWER,
50 STANLEY STREET, CENTRAL,
HONG KONG SAR